Privacy notice
Controller
This website and enquiries received through it are the responsibility of Lampacher Karl-Heinz e.U., proprietor Karl-Heinz Lampacher, Pettneu am Arlberg 154a, 6574 Pettneu am Arlberg, Austria.Phone: +43 5448 8202
Email: kirchplatzl@lampacher.net
This covers Alpenruh, Lampacher Apartments, Kirchplatz’l and fishing in Pettneu.
Website and hosting
Our website is hosted by World4You Internet Services GmbH, Wolfgang-Pauli-Straße 2, BT3, 4020 Linz, Austria. Website requests involve technical access information, including IP address, date and time, requested address, status code and device, browser and, where supplied, referrer details. These are used to deliver the website, diagnose faults and defend against attacks. The basis is Article 6(1)(f) GDPR: our legitimate interest in secure operation.World4You states that webserver and mail logs are retained for two weeks. Information needed to investigate a specific security incident may be retained until the investigation is complete.
Contact and accommodation enquiries
When you contact us by form, email or telephone, we process the information you provide to handle your request. This includes your name and contact details, travel dates, guest numbers, any room preference and your message.Alpenruh: alpenruh@lampacher.net
Lampacher Apartments: haus@lampacher.net
Kirchplatz’l: kirchplatzl@lampacher.net
The accommodation form emails your information to the selected business. Enquiries are non-binding and confirm neither availability nor a booking. Restaurant reservations are made by telephone.
The basis is Article 6(1)(b) GDPR for enquiries about a possible contract; otherwise Article 6(1)(f), our legitimate interest in responding to your message. Required form fields are marked. Without this information we cannot fully process the enquiry. Other information is optional.
Retention of enquiries
We retain enquiry information for as long as needed to reply, fulfil a resulting contract or establish, exercise or defend legal claims. The criteria are the handling status, applicable limitation periods and any statutory retention duties. Data is then deleted. Business and booking records subject to mandatory retention are kept for the statutory periods.Form security
To deter spam we use a hidden check field, a security check and a short sending restriction. An IP-derived check value is created using a server-side key. It is valid for one minute; expired entries may remain in the database until technical cleanup. This restriction does not store the original IP address. Server logs are separate. The basis is Article 6(1)(f) GDPR: our legitimate interest in preventing abusive enquiries.Cookies, images and external links
The public website is designed without analytics or advertising cookies. Language switching and photo galleries do not require cookies. WordPress uses essential authentication and session cookies when signing in to the protected administration area.Images, fonts and the PDF menu are loaded from our own webserver. We do not use Google review widgets, Facebook plugins, embedded maps, videos or visitor-tracking services. A photo credit does not transmit visitor information to the photographer.
External websites, such as travel and regional information, are opened only when you click their links. The respective providers’ privacy information then applies.
Recipients and transfers
Enquiries are handled by the responsible members of the Lampacher family business. Contracted hosting, IT and email providers may receive access where necessary for operation and communication. Data may also be disclosed where needed to fulfil a contract or legal obligation. This website has no advertising or tracking integration that automatically sends visitor information to such third-party providers.Your rights
Subject to the legal conditions, you may request access, rectification, erasure, restriction of processing and data portability. Where processing relies on legitimate interests, you may object on grounds relating to your particular situation. Where processing relies on consent, you may withdraw it at any time for the future. Please contact the controller above.You may complain to a supervisory authority, in particular the Austrian Data Protection Authority, Barichgasse 40–42, 1030 Vienna, Austria, email dsb@dsb.gv.at, https://www.dsb.gv.at.